| |
NEWS
Find out what else is happening at ATG
|
|
Enterprise Application & Vendor
Selection Case Study
Client is a global managed and outsourced services provider that focuses on delivering IT solutions for businesses.
Key Client Challenges:
-
Current billing platform was challenged to support future business growth
-
Needed assistance in quickly evaluating several leading billing applications that could integrate with the new ERP solution
Solution:
-
Leveraged ATG’s highly specialized Consulting Services around Customer Care, Order Management, Billing, and Revenue Assurance, as well as ATG’s proprietary Procurement Framework for Vendor and Application selection
-
Managed end-to-end vendor procurement process
-
Defined and established a procurement program to evaluate 15 leading providers in four months
-
Developed accelerated business and functional requirements to be used for evaluation criteria throughout the procurement process
-
Constructed an RFI (Request for Information) and sent it to leading providers for a response
-
Crafted an RFD (Request for Demonstration) and demonstration scripts
-
Built a comprehensive vendor scoring system
-
Facilitated vendor demonstrations to assist in creating a vendor short list
-
Drafted original RFP (Request for Proposal) for final vendor response
- Hosted final vendor presentations
-
Provided final summary of vendor performance based on demonstrations and scoring results
-
Helped the client select a vendor based on needs and capabilities
|
|
